By making a booking at Ol Gaboli, you are confirming you have read and understood the following guest terms and conditions.

‍Rates & Accommodation

All rates are in USD and per person per night on a sharing basis. Rates are subject to change with notice. Accommodation is subject to availability

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Provisional Bookings

Provisional bookings will be held for a maximum of 14 days. Provisional bookings must be recieved in writing and confirmed in writing. If no update is received within the stipulated time, the provisional booking period will expire and booking automatically released from our system unless a dated extension has been requested for in writing and approved in writing

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Booking & Payment

All reservations can be made by email or phone and are only confirmed after a 20% deposit of the total amount has been paid. The balance payment is due to no later than 45 days prior to arrival of the clients in Kenya. The payment is NETT of all bank charges, both on the sending and the receiving end

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Standard Cancellation Policy

Cancellations are only effective on receipt of written notification. Upon confirmation:

• More than 21 days prior to arrival, 100% of monies received is refunded
• Within 21 days prior to arrival 100% of the total cost is retained

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Monies refunded are minus applicable bank charges. No refunds are given for ‘no show’, flight cancellation or early departure from the lodge. In the event of force majeure, we retain the right to amend our booking & payment terms and standard cancellation policy at any time and without notice. Our current Booking Procedures, Terms & Conditions which prevail can be requested by emailing reservations@olgaboli.com

‍Check-in & Check-out

Check-in time is 12:00 PM and we ask that guests check-out by 10:00 AM so we have time to prepare rooms for incoming guests

Child Policy

Children of all ages are welcome to Ol Gaboli Lodge, with the following recommendations. We prioritize the comfort and safety of all our guests, including families travelling with children. To ensure an optimal experience for everyone, kindly adhere to below guidelines: During their stay, children will be provided with their own beds within the booked accommodations. Parents or guardians are kindly reminded to supervise their children at all times and adhere to any age restrictions or guidelines for activities. We offer child-friendly meal options. Our team is dedicated to providing assistance and ensuring a memorable stay for families. We encourage families travelling with children to discuss vehicle recommendations with our reservations team during the booking process.

Children below 5 years sharing a banda with adults, stay free of charge. Children over 5 year of age are charged at the prevailing “Child” rate. All children are the responsibility of their parents or guardians

Passports & Visas

The onus is on the client to ensure that all passports and visas are valid for the countries listed. Fig Tree Capital Limited cannot be held liable for any visas not held by the clients

Private Vehicle & Guide

Private vehicle with guide for exclusive use is available at an additional cost per day. Please contact us for latest rates

Tipping Culture

Gratuities are welcomed with enthusiasm and gratitude; please speak to our Reservations team at the booking point for advice and procedures.

Travel & Medical Insurance

All guests travelling to Ol Gaboli Lodge must have comprehensive travel insurance and medical insurance. Travel and medical insurance are the responsibility of the guests. Medical evacuation cover can be organised with Safe Travels by Rescue at the time of booking. Contact our Reservations team for further information

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Access and changes to schedules

Fig Tree Capital Limited cannot be held responsible for occurrences of any difficulty in, delay or the impossibility of access to the properties relating to road, airstrip, weather or any other conditions beyond the control of the lodge or camp. Although every effort is made to adhere to schedules, the company reserves the right, and in fact are obliged, to occasionally change plans as dictated by changing conditions even when they are beyond the company’s control, such as seasonal rainfall on bush tracks. Any changes made to the original booking are subject to the conditions and rates, even if caused by the aforesaid conditions. Fig Tree Capital Limited reserves the right to give one month’s notice for closing the lodge, for renovation, refurbishment etc. without penalty

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Liability disclaimer

Fig Tree Capital Limited and its owners, directors, management and employees shall not assume liability for any illness, injury or death to persons visiting the lodge nor for any other incident of any nature involving any client(s) while they are at the lodge, on a game drive or walk, nor while travelling to or from the lodge. Fig Tree Capital Limited cannot be held responsible for loss or damage to personal property, however it may be caused

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Disputes

All concerns must be brought to the attention of Fig Tree Capital Limited prior to the client’s departure in order to finalise the issues on the ground at the time. Should this not be possible then they are to be followed up in writing no later than 14 days after departure where the Kenyan legal system will be adhered to exclusively

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